Lead qualification service

Intelligent CCaaS solution for the real estate market

Qualify leads and engage customers faster and more efficiently

incoming call
men person

Sales department

  • Сontinuing consultation
  • Making an appointment
  • Сlosing the deal
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Marketing department

  • Sales analytics
  • Testing hypotheses
  • Operator productivity control
woman person

Real estate buyer

  • Leaves contact details
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Call center operator

  • Presentating objects
  • Handling objections
  • Qualifying lead

Unique Liner Features

Lead Qualification Automation

No manual dialing - the entire call queue is automated. Liner prioritizes leads according to specified rules: first in line are fresh leads and those with few dialing attempts. With a single click, the operator answers the call, selects a script and qualifies the lead. Liner transfers the lead to CRM.

Interactive scripts

An operator can personally select a suitable real estate object for a client using smart scripts. If  the client expresses doubt, the operator immediately presents a relevant argument. The screen displays templates for quick responses to many questions and objections.

AI-Powered Chatbot

It starts and conducts conversations intelligently, does not get tired, does not eat, does not sleep. It communicates on WhatsApp and qualifies leads without human intervention.

With Liner your operators will become

true customer service professionals

and you will receive more successful deals

See how Liner works

Please provide your contact details, and we'll reach out to schedule a free demonstration of our system

Liner Dashboard

For brokers and developers, we present a solution to all your problems regarding the qualification of leads from digital advertising channels.

The main problems and our solutions

Problem

Slow callbacks: the lead cools down / goes to competitors

Solution with Liner

Automated callbacks within 5-10 seconds. No more waiting – our system handles everything quickly and efficiently.

Result

No manual work: call after call is received automatically.

Problem

Difficulty dialing: the lead disappears without a trace.

Solution with Liner

An intelligent chatbot will process and qualify each lead, even if the operator can't reach them.

Result

It will process and qualify the lead without human intervention

Problem

Poor identification of needs and weak leads passing.

Solution with Liner

Interactive smart scripts with real estate databases will help the operator accurately identify the customer's needs and find the best option.

Result

The operator himself selects an object for the client and transfers call to the sales department

Problem

Handling objections is challenging: leads lose interest.

Solution with Liner

Operators use interactive scripts with ready-made responses to address objections, persuading customers of the benefits of your offer.

Result

The operator quickly responds to objections and builds customer confidence

Problem

Slow processing: leads become less interested.

Solution with Liner

By operating in a single-window mode, operators process requests more quickly without wasting a second of the customer's time.

Result

No need to switch between windows: the operator processes the lead faster

What you'll get with Liner

  • Fast Qualification

    Your operators will work with maximum productivity, qualifying leads faster and with higher quality.

  • Predictable Results

    With Liner you can easily predict the number of leads, calls and processing speed.

  • Quality Qualification

    Due to interactive smart scripts operators uncover customer needs and select properties from the real estate database. This brings the customer closer to a deal.

  • Transparency at Every Step

    You have access to metrics for each operator's work, lead movement through the funnel, conversion to deals, and much more 24/7

*When reliable traffic sources are available.

See the Liner presentation

Please provide your contact details, and we'll reach out to schedule a free demonstration of our system

Presentation

You will enjoy working with Liner

A unified dashboard with key metrics

Reports in various segments display the number of leads and calls, lead sources, operator performance, conversion to deals, and more. You will see a multidimensional picture and be able to make objective decisions.

Advertising channel analytics capability

When you connect cross-channel analytics, you'll discover which advertising channel generates more leads, the cost per lead, and which ads perform better. You'll be able to evaluate the effectiveness and profitability of each channel.

Operator simulator

Any operator can learn how to use Liner in just a couple of hours. A special simulator fully replicates the work with real leads from arrival to closure. Operators will learn how to work with the system, set call statuses, fill in lead fields and add comments.

CRM integrations

We can integrate Liner with any CRM system. Liner has its own API, and integration is possible through the API

Changes in workflow after implementing Liner

Data on two years of work with developers

  • The number of calls is

    2.5

    times more

  • Operator has

    25%

    more time to
    work with leads

  • Operator staff by

    40%

    reduced

  • There are

    1.6

    times more transfers
    to the sales department

Created
by professionals

Understanding the relevance and importance of high-quality and prompt lead processing in the real estate sector, we, a team of performance marketing professionals, created Liner. This product was developed to address our own needs. And now, having confirmed its effectiveness, we are ready to share it with you.

Southmedia company logo

About the agency

We specialize in marketing for developers and real estate agencies, providing our clients with modern and effective solutions for growing their businesses.

  • International agency
    with office in Dubai.

  • 16 years

    of worldwide
    experience

  • 650+

    completed projects

  • 80+ experts

    in marketing
    and IT

  • 4 years

    average client
    relationship lifespan

  • #9

    among performance
    marketing agencies

    Runet Rating
    2024